Guide to your account on the APA website

Below you'll find details of how to login for the first time, and how to manage your profile including email preferences and content interests. You'll also find information on how to manage and pay invoices. Find a guide to registering for events here.

If you don't yet have an account, find out about signing up here. If you're part of a Member Company, you'll gain access to our member resources and benefits.


Logging in for the first time

Go to and click on ‘Login’ at the top right-hand corner of the page.

Click on ‘Forgot Username?’.

Enter your username (this is your email address) and click ‘Submit’.

If you have an account, you will receive an email with a link to create a new password. Your password must be at least 7 characters and contain both letters and numbers. 

Log in with your new password.

Updating your details

Once you’ve logged in, click on your name at the top right-hand corner of the homepage to view and update your details.

You can also access this via the top menu: Membership > Manage my account. 

This will take you to the following screen:

To update your profile image, click on the pencil icon above and to the right of the existing profile image. This will open a pop-up box prompting upload of a new image. Allowed file formats are .GIF, .JPG, .PNG, .BMP. The maximum file size is 2MB. Click the box below ‘Upload Picture’ and select the desired image using your device’s file navigation system. Click the ‘Save & Close’ button.

Additional profile information can be updated by clicking the pencil icon to the right of the name on the company account page.

Update the details in the pop-up box and click ‘Save & Close’.

Click on the following tabs to view or update further information:
About Me

The tab will be selected by default when you navigate to your profile. It allows you to check/update your phone number, email address and job title, and to select ‘what best describes your department/role’ (selecting multiple categories is possible). You can also update and add addresses in this tab. Remember to click the ‘Save’ button on the bottom right-hand corner of the screen.

My Interests

Select relevant interests so we can tailor content to you, and click on ‘Save’.

My Participation

View event registrations and open invoices under the 'My Participation' tab.

Communication Preferences

Manage communications under the ‘Communication Preferences’ tab. Subscribe to the APA’s newsletters and other communications by selecting relevant items and clicking on ‘Save’. Please note, you may unsubscribe from these email lists at any time.


To view invoices and transactions, click on the ‘Finance’ tab. Under this tab, open invoices are listed first, followed by recent transactions. 

Click on ‘View Statement’ to view, download and print open invoices. Further information on listings under the ‘Recent Transactions’ and ‘Invoice’ headings can be viewed, downloaded or printed by clicking on the order or invoice number.

Pay an open invoice

To pay an open invoice, select the check box in the ‘Pay’ column next to the invoice number. Click ‘Add to Cart’.

This will take you to the shopping cart. The Shopping Cart can also be accessed by clicking the trolley icon in the top right of the screen.

Fill in your payment details and click 'Submit Order'. If you have any issues or queries about payment, please get in contact with the APA at [email protected].